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CloudStar Travel
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Everything you need to know about cross-border travel
Documents & Customs
What documents are required for cross-border travel?
Can I stay in the vehicle at customs?
Luggage
How much luggage can I bring?
Any items I can't bring?
Ride & Booking
How many passengers can fit?
How far in advance should I book? Can I change plans?
Why must I enter my flight number for airport pickup?
Can I add stops along the way?
Which border crossing will we use?
When will I receive driver and vehicle details?
What if I'm running late?
Orders & Fees
How do waiting fees work?
What are the night surcharge hours and rates?
What is the cancellation and change policy?